How important is customer service, really?

How important is customer service, really?

We’ve all heard of how important customer service is from companies like Zappos and Nordstrom. But is customer service really that important to your company’s success?   Is Customer Service All That Important? We always discuss the need for great customer service in order for your business to thrive, but does it really matter? Is … Continue reading How important is customer service, really?

Benefits of working with minority and female-owned businesses

Benefits of working with minority and female-owned businesses

Women and minority owners bring a plethora of knowledge and experience to the table that may otherwise be absent from the workplace. In addition to the financial benefits that come from working with an M/WBE (minority/women’s business enterprise), there are many other opportunities that arise from these valuable partnerships. What is an MBE? When speaking … Continue reading Benefits of working with minority and female-owned businesses

Are you getting the most out of your meetings?

Are you getting the most out of your meetings?

Business meetings and conference calls may seem somewhat unnecessary in today’s technological world where everything is instantly accessible. But there are great benefits to scheduling effective and engaging meetings, either physically or via conference call. Read our tips on how to get the most of your next meeting and have participants leave feeling focused and … Continue reading Are you getting the most out of your meetings?

5 Tips to Stay On-Task When Working from Home

5 Tips to Stay On-Task When Working from Home

Work from home jobs are becoming more and more prevalent, with nearly one in five Americans not setting foot in an office at all. The notion of a work-life balance is an idea that many millennials enjoy and prefer. But with so many possible distractions, do you have the tools it takes to be productive … Continue reading 5 Tips to Stay On-Task When Working from Home