CLEVELAND, OH — A recent rule change by the Federal Communications Commission (FCC) will result in a premium surcharge for the use of formerly free conference-call services. To avoid such charges, Penn State Enterprise Networking and Communication Services (ENCS) will begin blocking calls to known free conference-call services made from University telephone numbers on Nov. 1. The … Continue reading Use of ‘free’ conference-call services no longer free →

Hands on assistance to ensure your audio conference success

Hands on assistance to ensure your audio conference success Operator Assisted is a reservation-based service that offers customers audio conferencing support, 24 hours a day, 7 days a week, with the personal assistance of an operator and support personnel who manage high-touch features. Successful, high-profile conferences don’t just happen. They require countless hours of planning … Continue reading Operator Assisted Conference Calls →

Avoid Conference Call Mistakes Business professionals today spend a lot of time on conference calls and in virtual meetings –statistics from a few years back estimate that 11 Million meetings take place every day in the U.S. alone. Despite the number of virtual meetings we attend, many meeting-goers encounter conferencing mishaps that can impact the … Continue reading 5 Annoying Conference Call Mistakes to Avoid →